See testimonials from clients who love their new window wells—almost as much as we love our clients!
At RockWell, we owe a huge part of our success to our clients. This is why we work so tirelessly to provide customers with window well systems that are easy to install, extremely durable and let in as much natural light as possible—all while offering the most friendly customer service available!
Today, we’re showcasing reviews from the amazing people we’ve worked with over the years. Their thoughtful gratitude means more to us than we can possibly express. Don’t take our word for it that we’ve got the best window wells in the business—hear it from the lovely people who enjoy our products in their very own homes!
Kind words from our clients
“We absolutely love doing business with you, and we feel you have one of the nicest products available! We have not had any callbacks for a unit that has failed. Keep up the great work!”—Lori Z., Concrete Cutters
“Thanks again for all your help and patience answering all of my questions. I can’t remember when I have had such amazing customer service. From you to the girl I spoke with on the phone to coordinate my Thursday evening pick-up—to the gentlemen who helped load and tie down my wells to my trailer so they would make it home alright. The experience has been excellent! I finished installing my wells this weekend and they look great! Thanks again for everything.”—John C.
“My husband and I cannot thank you enough for helping us out with this. It’s refreshing to know that there are businesses out there who truly have integrity and care about the safety of their customers. I wish I could say the same about our builder.”—Colleen and Andy L.
“It’s great. I installed Thursday. Looks really good. It was much easier than I thought. Thanks for being so responsive and accessible.”—Eddie M.
“I’m finally done installing the window well I purchased from you guys a while back. I wanted to drop a note saying how easy it was to install and how great looking it is. It makes all the difference. Sure beats the metal ones and any other ones I’ve seen. I’m glad I ran across your product! Also, I’d like to let you know that if any potential customers are in my area, feel free to send them my way to take a look at it. The window well is in the front of the home and anyone is welcome to walk up and take a look.”—Scott
“Please tell Vaughn that I greatly appreciate his help and patience as my wife and I considered our options. It has been a pleasure working with RockWell.”—David
“John and I wanted to thank you very much for the wonderful cookies and treats that you sent to us! It really helped us along through the inventory counting days—you know…brain food! You were so very thoughtful thinking of us! Working with you all has been a great asset to us. We are so fortunate to be working with you and your company! Thank you so very much!”—Gwen and John S., Farrell Equipment & Supply Co., Inc.
“They called me and will be delivering it today. I would like to thank you for your help with all this. It’s great to know that customer service is alive and well (no pun intended).”—Mike
“We purchased RockWell window wells for our home, and they turned out fabulous! I would highly recommend them. The warm look and feel of Rockwell vs. the old and cold feel of metal window wells changes the entire look and feel of our entire basement!”—Natalie T.
Become part of the RockWell family
There’s nothing we love more than ensuring every one of our customers concludes our business with a smile on their face and beautiful basement windows in their homes. Get in touch with us today to find the perfect fit for your basement.